Business Analyst - Subsidiary Company

About Us:  
We are a passionate team developing travel related products, affiliated with the MFEC Public Company Limited. Our mission is to empower travelers from both Thailand and abroad to explore and experience the country with greater convenience and confidence.  
We are looking for a Business Analyst who will be working alongside a dedicated Product Owner and cross-functional teams to ensure our products meet user needs, business goals, and technical requirements.  

 
Why Join Us?  
Impactful Work: Shape how travelers interact with Thailand’s transportation ecosystem.  
Autonomy & Innovation: Enjoy a startup-like environment that encourages creativity, experimentation, and learning.  
Collaboration: Work closely with executives, business, engineers, designers, and external partners to deliver meaningful travel solutions.  

 
Your Role  
As a Business Analyst, you will play a pivotal role in translating business objectives and user insights into actionable requirements for our development teams. You’ll work closely with the Product Owner to ensure that product concepts, user stories, and feature backlogs are well-defined, validated, and communicated. Your analytical insight, attention to detail, and collaborative spirit will help the team deliver products that resonate with travelers and drive business success.  

 
Key Responsibilities  

• Collaborate with the Product Owner, business stakeholders, and domain experts to gather, analyze, and document product requirements.  
• Support product discovery by assisting in user interviews, competitor research, and data analysis, synthesizing findings to refine product features.  
• Work closely with the Product Owner to maintain a well-prioritized product backlog, ensuring user stories are clearly defined and ready for development.  
• Document current and future-state business processes, identifying gaps and improvement opportunities.  
• Facilitate sprint planning sessions, and requirement review meetings to align stakeholders and foster productive discussions.  
• Assist in acceptance testing by verifying that delivered increments meet defined acceptance criteria, and monitor product performance to inform iterative improvements.  

 
Qualifications  

• Minimum 3 years of experience as a Business Analyst, ideally in travel, e-commerce, transportation, or related technology domains.  
• Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable user stories.  
• Excellent verbal and written communication skills in Thai and English, with an ability to articulate business needs and technical concepts to diverse audiences.  
• Experience working in an Agile environment and proficiency with requirements tracking and project management tools  
• A collaborative mindset and adaptability to work seamlessly across cross-functional teams.  
• Familiarity with travel tech trends and transportation booking ecosystems is a plus.